Training & Seminars

CCM offers informative and engaging workshops for teams and general audiences to develop communication tools and improve business performance. CCM will tailor educational programs to meet the specific needs of your group and offers occasional programs to the public. These workshops are a cost effective way to enable anyone to improve relationships, increase efficiency and boost profitability.

Profitability Seminars

  • The Business Niche Matrix: Niche Definition, Evaluation & Expansion
  • Important vs. Urgent: How to build a business when you have to put out fires
  • Expectations and Commitments
  • Creating systematic improvement
  • Ideal Week Template

Growth Seminars

  • The Power Referral
  • Work-Life Balance
  • Building a Legacy
  • Developing powerful mission statements
  • Workshop Calendar

Relationship Seminars

  • CPR: Disagreements about Content, Patterns, and Relationships
  • Understanding the Dynamics of Conflict
  • Empathy Skills: How to use empathy in a client-focused business
  • From Conflict to Cooperation: How to resolve conflict effectively
  • Negotiation Training: Negotiating agreement without giving in

Past clients include:

  • New England Business Brokers Association
  • MWI Mediators Roundtable
  • Union Square Main Streets, Somerville
  • International Coaching Federation New England (ICFNE)
  • Middlesex Mediation MCC Law Center
  • Family Firm Institute (FFI)
  • Tufts University School of Dental Medicine
  • Boston University School of Dental Medicine
  • Mediation Works Inc.
  • Somerville Chamber of Commerce
  • SCM Transportation
  • Boston Tool and Machine Association (BTMA)
  • Mediation Works Inc. (MWI)
  • Workshop University
  • Boston Lawyers Network (BNL)
  • Tufts University School of Dental Medicine
  • Children’s Hospital Boston
  • Boston University School of Dental Medicine
  • Harvard University School of Dental Medicine

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